Privacy Policy

Effective Date: 02.January.2028
Last Updated: 02.January.2026

LAOR MEDIA (“LAOR MEDIA”, “we”, “our”, or “us”) is committed to protecting the privacy, security, and personal data of all website visitors, clients, partners, and users of our digital platforms and services. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you interact with our websites, services, tools, and digital solutions.

This Privacy Policy is prepared for general users, clients, and business partners, and for verification, compliance, and review purposes by Google, Meta (Facebook & Instagram), and other technology platforms. It is drafted in accordance with the laws and regulations of the Kingdom of Cambodia and aligned with relevant international data protection principles and platform policies.

This Privacy Policy applies to:

Our main website: https://www.laormedia.com/
All digital services, platforms, tools, and systems developed and operated by
LAOR MEDIA
All add-on services, AI solutions, and third-party integrations provided under
LAOR MEDIA

1. Introduction & Legal Basis (Kingdom of Cambodia)

LAOR MEDIA respects the privacy of individuals and is committed to lawful, fair, and transparent processing of personal data. This Privacy Policy is established in accordance with applicable laws and principles of the Kingdom of Cambodia relating to data protection, e-commerce, consumer protection, and digital services.

Where required for international technology platforms, this Policy also follows globally accepted data protection principles including purpose limitation, data minimization, security, and accountability.

2. Legal Definitions & Interpretation

For the purposes of this Privacy Policy:

Personal Data means any information relating to an identified or identifiable individual.
Processing means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
Data Controller refers to clients who determine the purposes and means of processing personal data.
Data Processor refers to LAOR MEDIA, which processes personal data on behalf of clients.
Platforms refer to websites, applications, AI systems, and digital tools operated by LAOR MEDIA.
Third-Party Platforms refer to external platforms such as Meta, Google, TikTok, and others.
AI Services refer to automated or semi-automated systems developed and operated by LAOR MEDIA.

3. About LAOR MEDIA & Services

LAOR MEDIA is a digital media and marketing company specializing in providing creative, data-driven, and technology-based solutions to businesses of all sizes. We support brands, organizations, and institutions in building digital presence, improving brand visibility, optimizing marketing performance, and driving sustainable growth.

Core Services

Digital Marketing (advertising, social media management, content marketing, SEO, performance marketing)
Graphic Design (brand identity, visual design, digital creatives)
Media Production (photography, video production, promotional media)
Digital Marketing Consulting (strategy, analysis, optimization, reporting)

In addition, LAOR MEDIA develops and operates advanced digital technology platforms, automation tools, and AI-powered services designed to support digital marketing, page management, content posting, analytics, and business operations.

4. Scope of This Privacy Policy

This Privacy Policy governs how personal data is handled when you:

Visit or interact with our websites
Contact us through forms, email, or messaging platforms
Request services or consultations
Use our AI tools, platforms, or add-on services
Participate in marketing campaigns or advertisements managed by LAOR MEDIA
Connect social media accounts or third-party platforms for analysis or management

5. Information We Collect

5.1 Personal Information

Full name
Email address
Phone number
Company or organization name
Business details
Account credentials for authorized platform access
Billing, invoicing, and payment-related information (when applicable)

5.2 Technical and Usage Information

IP address
Browser type and version
Device and operating system information
Website usage data and interaction logs
Cookies, pixels, and tracking identifiers

5.3 Marketing, Advertising, and Social Media Data

With proper authorization from clients or users, LAOR MEDIA may access, collect, or process marketing, advertising, and social media data from third-party platforms. Such data may include campaign performance metrics, audience insights, engagement statistics, and account-related information. This data is used strictly for service delivery, performance analysis, reporting, optimization of marketing strategies, and improvement of digital campaigns, and is never accessed or processed beyond the approved scope.

6. How We Use Information

We use personal data to:

Provide and manage services
Process consultations and service requests
Execute and optimize digital marketing campaigns
Manage social media pages and advertisements
Analyze performance and user behavior
Improve platforms, AI tools, and automation systems
Communicate updates and provide support
Ensure security, compliance, and fraud prevention
Fulfill legal and contractual obligations

7. AI Services, Platforms, and Add-on Services

LAOR MEDIA operates proprietary digital platforms and AI-powered services including:

AI & Digital Platforms

Digital Tools & Platforms

8. Cookies and Tracking Technologies

LAOR MEDIA uses cookies, pixels, and similar tracking technologies to collect information about website usage, user interactions, and performance metrics. These technologies help us analyze traffic patterns, improve user experience, personalize content, and support advertising and analytics services provided by platforms such as Meta and Google. Users may manage or disable cookies through their browser settings; however, some features of our websites or services may not function properly if cookies are disabled.

9. Meta and Google Compliance

LAOR MEDIA complies with Meta Business Tools Policies, Meta Data Protection Terms, Google Ads Policies, and the Google API Services User Data Policy. Access to data from these platforms is granted only with proper authorization and is limited to approved scopes required for service functionality. All data obtained through Meta or Google platforms is used solely for legitimate, disclosed, and authorized purposes and handled in accordance with applicable platform requirements.

10. Third-Party Integrations and Data Sources

LAOR MEDIA may integrate or work with various third-party platforms and data sources to provide and support digital marketing, analytics, automation, and communication services. These platforms may include Google services (Ads, Analytics, Maps, Business), Facebook Pages and Accounts, Instagram, LinkedIn, Twitter (X), TikTok, YouTube, Pinterest, Telegram, and Messenger. Access to such platforms is performed only with proper authorization and in accordance with each platform’s terms, policies, and data protection requirements.

11. Data Sharing and Disclosure

LAOR MEDIA does not sell, rent, or trade personal data to third parties under any circumstances. Personal data is shared only when explicit authorization has been provided by the user or client, with trusted service providers strictly for service delivery purposes, or when disclosure is required by applicable laws, regulations, or lawful requests from competent authorities.

12. Data Security

LAOR MEDIA implements appropriate technical, administrative, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. While we take reasonable steps to ensure data security using industry-standard measures, no system or method of data transmission over the internet can be guaranteed to be 100% secure.

13. Data Retention

LAOR MEDIA retains personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including service delivery, contractual obligations, and legal or regulatory compliance. Once personal data is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws and internal policies.

14. User Rights

Users have the right to request access to their personal data, request corrections or updates, request deletion, or withdraw previously given consent in accordance with the laws and regulations of the Kingdom of Cambodia. LAOR MEDIA will respond to such requests within a reasonable timeframe and subject to applicable legal and contractual obligations.

15. Children’s Privacy

LAOR MEDIA services are not intended for use by individuals under the age of 18. We do not knowingly collect, use, or process personal data from minors. If we become aware that personal data of a minor has been collected without proper consent, appropriate steps will be taken to delete such data promptly.

16. Embedded Data Processing Agreement (DPA)

Under this embedded Data Processing Agreement (DPA), clients act as the Data Controllers and determine the purposes and means of processing personal data, while LAOR MEDIA acts solely as the Data Processor. Personal data is processed strictly in accordance with contractual instructions, used only for the provision of agreed services, and is never sold or used for unauthorized purposes.

17. Embedded Terms of Service (TOS)

The use of LAOR MEDIA websites, platforms, and services is subject to the applicable Terms of Service (TOS). These Terms of Service are incorporated by reference into this Privacy Policy and form an integral part of the legal agreement between users and LAOR MEDIA.

18. Cross-Border Data Transfers

Personal data may be processed or stored outside the Kingdom of Cambodia through the use of cloud services or international technology vendors. In such cases, LAOR MEDIA ensures that appropriate safeguards, security measures, and contractual protections are in place to maintain data protection standards.

19. AI & Automated Decision-Making

AI-powered systems operated by LAOR MEDIA are designed to assist and support decision-making processes but do not replace human judgment. Any outputs generated by AI tools are provided for informational or operational purposes only and do not constitute legal, medical, or financial advice.

20. Security Incident & Data Breach Response

In the event of a security incident or data breach, LAOR MEDIA will promptly investigate the issue, take reasonable steps to mitigate potential risks, and implement corrective measures. Where required by law or contractual obligations, affected clients or users will be notified in a timely manner.

21. Client Responsibilities & Lawful Use

Clients are responsible for ensuring that all personal data provided to LAOR MEDIA has been collected lawfully, with proper consent, and that all content and activities comply with applicable laws, regulations, and third-party platform policies.

22. Marketing Communications & Consent Management

Users may receive service-related notifications or marketing communications from LAOR MEDIA in accordance with applicable consent requirements. Users have the right to manage their communication preferences and may opt out of marketing communications at any time using the provided mechanisms.

23. Compliance Alignment Statement

This Privacy Policy is designed to align with applicable laws and regulations of the Kingdom of Cambodia, as well as relevant international data protection principles. It also complies with Meta Platform Policies, Meta Data Protection Terms, and the Google API Services User Data Policy to ensure lawful, transparent, and responsible handling of personal data across all supported platforms.

24. Document Hierarchy & Legal Priority

In the event of any conflict or inconsistency between this Privacy Policy and other documents, formal contractual agreements entered into between LAOR MEDIA and clients shall take precedence. This Privacy Policy shall prevail over any informal notices, marketing materials, or non-binding communications unless otherwise expressly stated in writing.

25. Accountability & Record Keeping

LAOR MEDIA maintains appropriate internal records, documentation, and logs to demonstrate compliance with this Privacy Policy and applicable legal, regulatory, and platform requirements. These records support accountability, transparency, internal audits, and regulatory review when required.

26. Updates to This Privacy Policy

LAOR MEDIA reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, services, or business practices. Continued access to or use of our websites, platforms, or services after such updates constitutes acceptance of the revised Policy.

27. Data Minimization and Purpose Limitation

LAOR MEDIA collects and processes personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this Privacy Policy. Personal data shall not be further processed in a manner incompatible with the original purposes unless required by law or explicitly authorized.

28. Accuracy and Data Quality

LAOR MEDIA takes reasonable and appropriate steps to ensure that personal data processed is accurate, complete, and up to date for the purposes for which it is used. Clients and users are responsible for providing accurate information and for promptly notifying LAOR MEDIA of any changes, updates, or corrections necessary to maintain data quality and accuracy.

29. Confidentiality Obligations

All employees, contractors, and authorized personnel of LAOR MEDIA are bound by confidentiality obligations through contractual agreements or internal policies. Access to personal data is strictly limited to individuals who require such access for legitimate business purposes, and all such personnel are required to handle personal data responsibly and in accordance with this Privacy Policy.

30. Training and Awareness

LAOR MEDIA promotes internal awareness of data protection responsibilities and provides guidance or training to relevant employees, contractors, and authorized personnel. Such efforts aim to ensure understanding of data protection principles, security practices, confidentiality obligations, and compliance with applicable laws and platform policies.

31. Risk Assessment and Impact Consideration

LAOR MEDIA may conduct internal risk assessments or impact evaluations to identify and assess potential risks associated with personal data processing activities. Based on the results, appropriate technical, organizational, or procedural measures may be implemented to mitigate identified risks and enhance data protection safeguards.

32. Law Enforcement and Regulatory Disclosure

LAOR MEDIA may disclose personal data to competent government authorities, regulators, or law enforcement agencies when required to do so under applicable laws of the Kingdom of Cambodia or in response to valid and lawful requests. Such disclosures will be limited to the extent necessary and handled in accordance with legal requirements.

33. Business Transfers and Corporate Changes

In the event of a merger, acquisition, restructuring, or transfer of assets involving
LAOR MEDIA, personal data may be transferred as part of such transaction, subject to confidentiality and applicable data protection requirements.

34. Severability

If any provision of this Privacy Policy is determined by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from this Policy. The remaining provisions shall continue to remain valid, enforceable, and in full force and effect.

35. Language and Interpretation

This Privacy Policy is drafted in the English language. In the event that this Policy is translated into another language for convenience or accessibility, the English version shall prevail and be used for interpretation and legal purposes in case of any discrepancy or inconsistency.

36. Contact Information

LAOR MEDIA
Hotline: (+855) 31 818 0818 / (+855) 96 732 9999
Telegram: 0318180818
Facebook: https://web.facebook.com/laormedia
Email: service@laormedia.com
Website: https://www.laormedia.com/
Address: Laor Media, #185B, Street 183, Sangkat Tomnob Tek, Khan Boeng Keng Kang, Phnom Penh, Cambodia 12306

By accessing or using our websites, platforms, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.