Effective Date: 02.January.2028
Last Updated: 02.January.2026

These Terms and Conditions (also referred to as the “Terms of Service” or “Terms”) govern, regulate, and apply to the access to, registration for, browsing of, and use of all websites, platforms, applications, software, AI-powered tools, automation systems, and digital services that are owned, developed, operated, managed, or provided by LAOR MEDIA (“LAOR MEDIA”, “we”, “our”, or “us”). These Terms define the legal framework governing the relationship between LAOR MEDIA and any individual, company, organization, or legal entity (“User”, “Client”, or “You”) that accesses or uses our services in any manner.

By accessing, browsing, registering for, interacting with, or using any LAOR MEDIA website, platform, or service, you expressly acknowledge, represent, and agree that you have read, understood, and accepted these Terms in their entirety and that you consent to be legally bound by them. These Terms incorporate by reference LAOR MEDIA’s Privacy Policy, which forms an integral and binding part of this agreement. If you do not agree with any provision of these Terms or the Privacy Policy, you must immediately cease all access to and use of LAOR MEDIA services. Continued use of any LAOR MEDIA service constitutes ongoing acceptance of these Terms and any subsequent updates or modifications.

 

1. Introduction and Legal Agreement

These Terms and Conditions constitute a legally binding agreement between LAOR MEDIA and any individual, company, or legal entity (“User”, “Client”, or “You”) that accesses, browses, or uses any of our websites, platforms, applications, AI tools, or digital services.By using LAOR MEDIA services, you confirm that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy.

If you do not agree with any part of these Terms, you must immediately discontinue use of our services.​ Continued use of LAOR MEDIA services after any updates or modifications constitutes acceptance of the revised Terms.

2. About LAOR MEDIA and Scope of Services

LAOR MEDIA is a digital media, marketing, and technology company providing professional services to businesses, organizations, and individuals. Our services include, but are not limited to, digital marketing and advertising, graphic design and creative services, media production such as photography and video, digital marketing consulting and strategy, AI-powered tools, automation systems, analytics platforms, websites, and digital solutions. These Terms apply to all services, platforms, tools, add-on services, subscriptions, and enterprise solutions developed, operated, or provided by LAOR MEDIA.

LAOR MEDIA is a digital media, marketing, and technology company providing professional services including, but not limited to:

• Digital Marketing and Advertising Services
• Graphic Design and Creative Services
• Media Production (Photo, Video, Promotional Content)
• Digital Marketing Consulting and Strategy
• AI-powered tools, automation systems, and analytics platforms
• Website, platform, and digital solution services

These Terms apply to all services, platforms, tools, add-on services, and enterprise solutions developed or operated by LAOR MEDIA.

3. Eligibility and User Responsibilities

By using LAOR MEDIA services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to act on behalf of a business or organization (if applicable)
• All information you provide is accurate, complete, and lawful
• You will comply with all applicable laws, regulations, and platform policies

You agree not to misuse LAOR MEDIA services for unlawful, fraudulent, abusive, or prohibited activities.

4. Account Access and Platform Authorization

Certain services require users to grant LAOR MEDIA access to third-party platforms such as Meta (Facebook and Instagram), Google, TikTok, or other systems. You are responsible for providing lawful authorization, maintaining the confidentiality of login credentials, and revoking access upon termination of services. LAOR MEDIA is not responsible for unauthorized access, security breaches, or losses resulting from user negligence or failure to protect account credentials.
Certain services may require users to grant LAOR MEDIA access to third-party platforms such as Meta (Facebook, Instagram), Google, TikTok, or other systems.

You are responsible for:

• Providing lawful authorization and permissions
• Maintaining the confidentiality of login credentials
• Revoking access upon termination of services

LAOR MEDIA is not responsible for unauthorized access resulting from user negligence.

5. Use of Third-Party Platforms

LAOR MEDIA works with third-party platforms including Meta, Google, TikTok, YouTube, LinkedIn, Telegram, and others to provide marketing, analytics, automation, and communication services. Users acknowledge that third-party platforms operate independently and are governed by their own terms of service, privacy policies, and enforcement mechanisms. LAOR MEDIA does not control platform decisions, algorithm changes, account suspensions, content moderation, advertising approvals, or policy enforcement actions, and shall not be liable for any outcomes resulting from such third-party platform actions.

LAOR MEDIA works with third-party platforms including Meta, Google, TikTok, YouTube, LinkedIn, Telegram, and others.

Users acknowledge that: 

• Third-party platforms operate independently
• Their services are subject to their own terms and policies
• LAOR MEDIA does not control platform decisions, changes, suspensions, or policy enforcement
  
  

6. AI Services and Automated Systems

LAOR MEDIA provides AI-powered services to support automation, analytics, content assistance, optimization, and operational efficiency. Users acknowledge that AI outputs are generated automatically, may vary based on data quality, system limitations, and platform constraints, and do not replace human judgment. AI-generated results are provided for informational or operational purposes only and do not constitute legal, medical, or financial advice.

Users acknowledge that:

• AI outputs are generated automatically
• Results may vary based on data quality and platform limitations
• AI services do not replace human judgment
• AI outputs do not constitute legal, medical, or financial advice

 

7. Intellectual Property Rights

All intellectual property, including trademarks, logos, software, platforms, AI systems, content, methodologies, and proprietary materials developed by LAOR MEDIA remain the exclusive property of LAOR MEDIA unless otherwise agreed in writing.

Users may not copy, reproduce, distribute, modify, resell, or exploit any LAOR MEDIA intellectual property without prior written consent. Clients retain ownership of their original content while granting LAOR MEDIA a limited, non-exclusive license to use such content solely for service delivery.

8. Pricing, Fees, and Payment Terms

Service fees are determined based on the agreed scope, duration, deliverables, and service type. Pricing details are communicated through proposals, quotations, invoices, or service agreements. Users agree to pay all fees on time, cover applicable taxes or transaction fees, and pay additional charges for add-on services or custom requests. Failure to make timely payment may result in suspension, limitation, or termination of services.
Service fees are determined based on agreed scope, duration, and deliverables. Pricing details are communicated through proposals, quotations, or service agreements.

Users agree to:

• Pay all fees on time
• Cover applicable taxes or transaction fees
• Pay additional fees for add-on services or custom requests

Failure to make timely payment may result in suspension or termination of services.

9. Subscription and Ongoing Services

Certain services may be offered on a subscription or recurring basis. Subscription terms, billing cycles, renewal conditions, and payment schedules will be communicated in advance. Unless otherwise stated in writing, subscriptions automatically renew until canceled by the user in accordance with the applicable notice requirements.

 

10. Refund and Cancellation Policy

Payments made to LAOR MEDIA are generally non-refundable unless otherwise agreed in writing. Cancellation requests must be submitted in accordance with the agreed notice periods and service terms. Any approved refunds, if applicable, will be processed according to the terms outlined in the relevant agreement.

 

11. Data Protection and Privacy

LAOR MEDIA processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. LAOR MEDIA processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. Users acknowledge that clients act as Data Controllers, LAOR MEDIA acts as a Data Processor, and personal data is processed only for authorized and lawful purposes related to service delivery.

Users acknowledge that:

• Clients act as Data Controllers
• LAOR MEDIA acts as Data Processor
• Data is processed only for authorized purposes
  
  

12. Confidentiality

LAOR MEDIA and users agree to maintain the confidentiality of all non-public, proprietary, or sensitive information exchanged during service delivery. Confidential information must not be disclosed to third parties without prior authorization, except where required by law.

 

13. Limitation of Liability

To the maximum extent permitted by law, LAOR MEDIA shall not be liable for any indirect, incidental, special, or consequential damages. LAOR MEDIA does not guarantee specific business outcomes, platform approvals, or uninterrupted service availability and is not responsible for disruptions caused by third-party platforms or external systems.
To the maximum extent permitted by law:

• LAOR MEDIA shall not be liable for indirect, incidental, or consequential damages
• LAOR MEDIA does not guarantee specific results or platform approvals
• LAOR MEDIA is not responsible for third-party platform disruptions

 

14. Indemnification

Users agree to indemnify, defend, and hold harmless LAOR MEDIA, its directors, officers, employees, partners, contractors, and affiliates from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to the misuse of LAOR MEDIA services, violation of applicable laws or regulations, infringement of intellectual property or other rights of third parties, breach of these Terms, or any content, data, or materials provided or submitted by the user. This indemnification obligation shall survive the termination or expiration of these Terms.

 

15. Service Availability and Modifications

LAOR MEDIA reserves the right to modify, update, suspend, limit, or discontinue any service, feature, functionality, or component of its platforms at any time, with or without prior notice. Service availability may be affected by maintenance, upgrades, system limitations, third-party platform dependencies, or factors beyond LAOR MEDIA’s control. LAOR MEDIA does not guarantee uninterrupted or error-free operation of services and shall not be liable for any interruptions, delays, modifications, loss of data, or unavailability of services.

 

16. Termination

LAOR MEDIA may suspend, restrict, or terminate access to services immediately and without prior notice if users violate these Terms, fail to pay applicable fees, breach contractual obligations, engage in unlawful or harmful activities, or violate third-party platform policies. Upon termination, users must immediately cease use of all services and return or destroy any confidential materials. Termination does not relieve users of any outstanding payment obligations or liabilities incurred prior to termination.

 

17. Force Majeure

LAOR MEDIA shall not be liable for any delay, failure, or inability to perform its obligations under these Terms due to events beyond its reasonable control. Such events may include, but are not limited to, natural disasters, acts of God, power failures, system outages, cyberattacks, pandemics, government actions, regulatory changes, labor disputes, or failures of third-party service providers. Performance obligations shall be suspended for the duration of such events.

18. Governing Law and Jurisdiction

These Terms shall be governed by, construed, and interpreted in accordance with the laws of the Kingdom of Cambodia, without regard to conflict of law principles. Any dispute, claim, or legal proceeding arising out of or relating to these Terms or the use of LAOR MEDIA services shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Cambodia.

 

19. Amendments to These Terms

LAOR MEDIA reserves the right to amend, revise, or update these Terms at any time to reflect changes in laws, regulations, services, business practices, or operational requirements. Updated versions of the Terms will be published on LAOR MEDIA’s website. Continued access to or use of services after such updates constitutes acceptance of the revised Terms.

 

20. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect and shall remain valid and enforceable to the maximum extent permitted by law.

 

21. Entire Agreement

These Terms, together with the Privacy Policy and any written agreements or service contracts expressly referenced herein, constitute the entire agreement between the parties regarding the use of LAOR MEDIA services. They supersede all prior or contemporaneous agreements, negotiations, representations, or understandings, whether written or oral, relating to the same subject matter.

 

22. Contact Information

LAOR MEDIA
Hotline: (+855) 31 818 0818 / (+855) 96 732 9999
Telegram: 0318180818
Facebook: https://web.facebook.com/laormedia
Email: service@laormedia.com
Website: https://www.laormedia.com/
Address: Laor Media, #185B, Street 183, Sangkat Tomnob Tek, Khan Boeng Keng Kang, Phnom Penh, Cambodia 12306

 

By using LAOR MEDIA services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.